Hospitals in pursuit of excellence

For patients, the transition between acute and post-acute care is rife with risk. Even with moder...

North Shore Medical Center aims to provide the perfect patient experience based on evidence-based...

North Shore Medical Center is dedicated to safely transitioning all emergency department patients...

TEMPO: Together Everyone Improves Patient Outcomes, an initiative undertaken at Saint Vincent Hos...

Boston Children’s Hospital and its associated pediatric primary care physicians organization coll...

Children with complex medical conditions have a broad range of medical, social and supportive nee...

The Integrated Care Management Program is a care manager collaborative created to ensure a smooth...

To address disparities in health care outcomes, Main Line Health is proactively addressing socioe...

The Health Research & Educational Trust (HRET) developed this compendium to link patient and fami...

Overcoming language barriers with patients improves communication, a critical element of safety a...

Patient safety is the number one priority at this facility. After discussing medication errors at...

In May 2011, the hospital was experiencing an increase in mislabeled specimens among the ED and o...

This AHRQ video vignette  illustrates how to engage dialysis patients in infection prevention....

Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

The link between excessive work hours and adverse errors is inseparable. This project investigate...

An accurate home medication list serves as the "source of truth" for the entire process of medica...

Blood transfusions to treat anemia can have a significant impact on patient outcomes. It was reco...

As hospitals expand their focus on providing equitable care, attention on those who are lesbian, ...

Read about how patient and family engagement practices are related to patient experiences. This s...

This infographic provides a summary of the HPOE guide “Partnering to Improve Quality and Safety: ...

Health care teams that communicate effectively reduce the potential for human error, resulting in...

Patients are often poorly prepared to manage acute and chronic conditions following their dischar...

The goal was to reduce the delay in patient care by reducing patient wait times, both from reques...

Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

National Academy of Clinical Biochemistry guidelines for biomarkers of acute coronary syndrome an...

Presence St. Joseph's Medical Center's project implemented interventions to maintain patient func...

This toolkit has tips on  Selecting Patients and Families to Serve as Advisors Preparation fo...

In 2009, a multi-pronged approach involving all stakeholders was launched aimed at early identifi...

The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

A patient's home environment or lack of support system can have a negative impact on their health...

When River Hospital, Alexandria Bay, N.Y., identified an unmet mental health need for active duty...

A multidisciplinary committee found that despite an overall sepsis mortality rate similar to expe...

The hospital used evidence-based tools and interventions to decrease hospital readmissions by tak...

Patient engagement is paramount to reducing readmissions and improving quality of life. That’s wh...

Building successful partnerships with patients and families may be a key strategy in a hospital’s...

The hospital recognized an urgent need to improve the current rate of colorectal cancer screening...

Variation and delays in the early mobilization of patients in the ICU can result in an increased ...

A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon e...

An ED case management program was developed to implement tactics focused on reducing ED avoidable...

The goal was to decrease the number of patients negatively affected by experiencing a post-operat...

To truly transform care, hospitals and care systems must effectively engage patients and their fa...

The hospital carried out a multidisciplinary team-based approach to improving the safety and appr...

Children with cystic fibrosis have better lung function and survival rates if their body mass ind...

Avista Adventist Hospital, a 114-bed facility in Louisville, Colorado, used best practices and pe...

Los Alamitos Medical Center, a 167-bed facility in Los Alamitos, California, used best practices ...

NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm ...

Ponca City Medical Center, a 140-bed facility in Ponca City, Oklahoma, used HEN best practices an...

St. Catherine Hospital, a 189-bed facility in East Chicago, Indiana, used best practices and peer...

UConn John Dempsey Hospital, a 174-bed facility in Farmington, Connecticut, used best practices a...

Yuma Regional Medical Center, a 406-bed facility in Yuma, Arizona, used best practices and peer-t...