IHA case studies

    Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

    June 16th, 2015
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    The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

    July 11th, 2014
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    An ED case management program was developed to implement tactics focused on reducing ED avoidable...

    March 27th, 2013
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    Preoperative/procedure testing for surgical, cardiac catheterization and scheduled C-section pati...

    March 25th, 2013
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    The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...

    March 1st, 2013
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    Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

    June 1st, 2012
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