IHA case studies
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Operational and physician leaders identified an opportunity to decrease the use of off-site telem...
The organization used both discrete event and live simulation methodologies to ensure the smooth ...
Outpatient registration at OSF Center for Health required patients to stand in line for extended ...
Parental satisfaction with pediatric emergency department visits has been argued to be best predi...
National Academy of Clinical Biochemistry guidelines for biomarkers of acute coronary syndrome an...
A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon e...
The patient experience as measured by patient satisfaction scores is an organizational goal. In t...