IHA case studies
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Operational and physician leaders identified an opportunity to decrease the use of off-site telem...
The organization used both discrete event and live simulation methodologies to ensure the smooth ...
Outpatient registration at OSF Center for Health required patients to stand in line for extended ...
Parental satisfaction with pediatric emergency department visits has been argued to be best predi...
National Academy of Clinical Biochemistry guidelines for biomarkers of acute coronary syndrome an...
A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon e...
The patient experience as measured by patient satisfaction scores is an organizational goal. In t...
An ED case management program was developed to implement tactics focused on reducing ED avoidable...
The traditional behavioral health access model of calling for an appointment which is subsequentl...
Preoperative/procedure testing for surgical, cardiac catheterization and scheduled C-section pati...
The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...
A quality improvement project using Lean Six Sigma DMAIC method in a 500-bed tertiary medical cen...
Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...
