Resource Library
Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...
This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...
Parental satisfaction with pediatric emergency department visits has been argued to be best predi...
The patient experience as measured by patient satisfaction scores is an organizational goal. In t...
An ED case management program was developed to implement tactics focused on reducing ED avoidable...
Preoperative/procedure testing for surgical, cardiac catheterization and scheduled C-section pati...
The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...
Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...
With nearly half of all emergency departments operating at or above capacity and the majority of ...
In 2008, a project was underway to renovate Southampton Hospital's emergency department (upgradin...
Improving patient flow throughout the Bon Secours Charity Health System is critical to patient sa...
Transitions across care settings introduce risk for patient harm, and medication errors are an im...
Emergency department admitted patients used to wait an average of 24 hours for an inpatient bed a...
Responding to an explosive growth in patient population, Yale-New Haven Hospital implemented a su...
Evergreen Hospital Medical Center, Kirkland, Wash., implemented best practices in patient flow bu...
At any one time, more than 100 patients are in this busy and complex ED. Historically, staff acti...
The Problem Wait times in the hospital's inpatient rehabilitation center were unacceptable; some ...
The Problem Incorrect patient identification through the registration process increases the pote...
The Problem Carolina Medical Center-Mercy worked on patient throughput in its ED, while developi...
