Operational and physician leaders identified an opportunity to decrease the use of off-site telem...

September 16th, 2016
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The organization used both discrete event and live simulation methodologies to ensure the smooth ...

September 16th, 2016
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Outpatient registration at OSF Center for Health required patients to stand in line for extended ...

September 16th, 2016
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Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

September 12th, 2016
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This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

March 31st, 2016
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Health care teams that communicate effectively reduce the potential for human error, resulting in...

June 18th, 2015
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Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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National Academy of Clinical Biochemistry guidelines for biomarkers of acute coronary syndrome an...

June 10th, 2015
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The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

June 8th, 2015
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A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon e...

March 28th, 2015
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Avista Adventist Hospital, a 114-bed facility in Louisville, Colorado, used best practices and pe...

February 5th, 2015
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Los Alamitos Medical Center, a 167-bed facility in Los Alamitos, California, used best practices ...

February 5th, 2015
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NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm ...

February 5th, 2015
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Ponca City Medical Center, a 140-bed facility in Ponca City, Oklahoma, used HEN best practices an...

February 5th, 2015
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St. Catherine Hospital, a 189-bed facility in East Chicago, Indiana, used best practices and peer...

February 5th, 2015
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UConn John Dempsey Hospital, a 174-bed facility in Farmington, Connecticut, used best practices a...

February 5th, 2015
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Yuma Regional Medical Center, a 406-bed facility in Yuma, Arizona, used best practices and peer-t...

February 5th, 2015
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Identifying solutions to reduce hospital-acquired conditions. Working to spread this knowledge to...

November 24th, 2014
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The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

July 11th, 2014
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There is a need for greater understanding of the factors that lead to improved process quality an...

April 16th, 2014
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