The patient experience is more important today than ever before, with payments tied to patie...

September 21st, 2016
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This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

March 31st, 2016
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Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

September 15th, 2015
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Read about how patient and family engagement practices are related to patient experiences. This s...

July 21st, 2015
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This infographic provides a summary of the HPOE guide “Partnering to Improve Quality and Safety: ...

July 14th, 2015
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Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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Building successful partnerships with patients and families may be a key strategy in a hospital’s...

April 6th, 2015

To truly transform care, hospitals and care systems must effectively engage patients and their fa...

March 26th, 2015
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Engaging patients and families in health care can help hospitals achieve the Triple Aim: better c...

August 11th, 2014
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Together with the Gordon and Betty Moore Foundation, HRET shared the results of a survey that stu...

July 30th, 2014
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This resource gives hospital and health system leaders concrete, practical steps grounded on evid...

July 16th, 2013
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Effective care transitions programs can do more than improve patient care: patients learn to mana...

March 11th, 2013
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Helen DeVos Children’s HospitalGrand Rapids, MI212 Beds Helen DeVos Children’s Hospital examined...

January 1st, 2013
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Cincinnati Children’s Hospital Medical CenterCincinnati, OH577 Beds Cincinnati Children’s Hospit...

January 1st, 2013
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Medicine involves decisions. But for Medicare patients with conditions for which surgery is an op...

November 29th, 2012
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When patients are given decision aids, such as educational booklets, DVDs, or interactive tools, ...

October 30th, 2012
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A recent article from the Los Angeles Times looks at how the traditional doctor-patient relations...

September 13th, 2012
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UNC Hospitals is committed to providing a patient-centered care environment. A team of leaders is...

July 19th, 2012
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This brief describes how decisionmakers can encourage a model of care that truly reflects the nee...

March 1st, 2012
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The goal of this performance improvement initiative was to improve patient safety and control hea...

February 1st, 2012
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During this 90 minute session, speakers discussed how to effectively engage patients and their fa...

November 17th, 2011
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The Urgency of Health System Reforms to Ensure Respect for Patients'  Wishes and Accou...

October 26th, 2010
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As the automobile industry in Flint, Mich., has declined, area residents have faced significant s...

April 12th, 2010
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The Problem ThedaCare selected its radiation oncology (rad-onc) department to kick off a systemw...

October 8th, 2009
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Infant mortality remains a major concern in Milwaukee. The "Baby Safe Sleep" program , which is f...

January 3rd, 2009
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W hat is patient- and family-centered care? Why does it matter? How does it fit with a hospital's...

September 9th, 2008
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