Case Studies
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The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...
Parental satisfaction with pediatric emergency department visits has been argued to be best predi...
The patient experience as measured by patient satisfaction scores is an organizational goal. In t...
Emergency department overcrowding has created patient throughput challenges with 2012 volume alre...
The goal was to improve turnaround times of troponin and EKGs within the cardiac patient populati...
Improving patient flow throughout the Bon Secours Charity Health System is critical to patient sa...
Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...