This brief describes how decisionmakers can encourage a model of care that truly reflects the nee...

March 1st, 2012
Download

This online executive dialogue explores CPOE implementation. Expert CIOs and CMIOs share their ex...

March 1st, 2012
View

In this study of 1,421 employees, we examined how different presentations of information affect t...

March 1st, 2012
View

This guide describes how HCAHPS data should be used in context with other information about organ...

March 1st, 2012
Download

This guide provides techniques, case studies and guiding principles from various fields of expert...

March 1st, 2012
Download

Wrong site surgeries are rare and difficult to study. But most health care organizations recogniz...

February 27th, 2012
View

The use of "triggers" or clues to identify adverse events is an effective method for measuring th...

February 22nd, 2012
View