Chair Files

    Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

    September 12th, 2016
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    Creating a quieter hospital environment can help the healing process and improve the patient expe...

    April 25th, 2016
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    Overcoming language barriers with patients improves communication, a critical element of safety a...

    November 9th, 2015
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    It is estimated that 25 percent of falls by hospital patients are preventable. Saint Alphonsus Re...

    July 28th, 2014
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    Evergreen Hospital Medical Center, Kirkland, Wash., implemented best practices in patient flow bu...

    June 21st, 2010
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    For expectant mothers at risk for childbirth complications, the OB assist team at Abington (Pa.) ...

    June 14th, 2010
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    As the automobile industry in Flint, Mich., has declined, area residents have faced significant s...

    April 12th, 2010
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