Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

September 12th, 2016
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Bassett Medical Center, a 180-bed hospital in Cooperstown, New York, has implemented and sustaine...

March 16th, 2016
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Clark Regional Medical Center (CRMC) is a 79 bed, community hospital serving the residents of eas...

March 14th, 2016
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Read about how patient and family engagement practices are related to patient experiences. This s...

July 21st, 2015
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Sharing best practices and facilitating peer-to-peer learning were core elements of the AHA/HRET ...

February 20th, 2015

Good patient/provider communication correlates with greater patient satisfaction, increased patie...

March 12th, 2013
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Health care professionals whose focus is on patient safety are very familiar with these alarming ...

November 19th, 2012
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