Resource Library

    Erie County Medical Center's "boots on the floor" initiative began by hiring five full-time patie...

    September 14th, 2015

    Read about how patient and family engagement practices are related to patient experiences. This s...

    July 21st, 2015
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    Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

    June 16th, 2015
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    United Memorial Medical Center, Batavia, N.Y., focused on patients with congestive heart failure,...

    April 21st, 2015
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    Building successful partnerships with patients and families may be a key strategy in a hospital’s...

    April 6th, 2015

    To truly transform care, hospitals and care systems must effectively engage patients and their fa...

    March 26th, 2015
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