The Urgency of Health System Reforms to Ensure Respect for Patients'  Wishes and Accou...

October 26th, 2010
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Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...

September 20th, 2010
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The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...

August 1st, 2009
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The Problem Progress West didn't so much have a problem but an opportunity. By opening a new hos...

August 1st, 2009
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The Problem Standard care for a patient in cardiac arrest has been cardiopulmonary resuscitation...

August 1st, 2009
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The Problem The women and infants department's lean journey began in early 2006 when a local hos...

July 31st, 2009
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The Diversity & Inclusion Council was developed to create and sustain an organizational culture t...

January 27th, 2009
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