Hospitals in pursuit of excellence

As health care moves to a value-based business model, health care payments will likely be reduced...

This guide describes how HCAHPS data should be used in context with other information about organ...

This guide provides techniques, case studies and guiding principles from various fields of expert...

Wrong site surgeries are rare and difficult to study. But most health care organizations recogniz...

This commentary describes a template to standardize handoff education to drive safety improvement.

The use of "triggers" or clues to identify adverse events is an effective method for measuring th...

My goal in this article is to use the laws of physics to help readers think in new ways about sha...